fe77 Terms and Conditions

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and fe77 ("fe77", "we", "us", "our") governing your access to and use of the fe77 online gaming platform available at fe77.app.

By completing the registration process, making a deposit, or accessing any game or feature on the fe77 platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. These Terms apply to all players regardless of how they access the platform — whether via mobile browser, desktop browser, or any other method.

fe77 reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the fe77 platform after changes are published constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

2 Eligibility

To register and use the fe77 platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be acting on behalf of another person or entity.
• You must not be a current employee, contractor, or immediate family member of an employee or contractor of fe77.
• You must not have been previously excluded or banned from the fe77 platform.

fe77 reserves the right to decline registration or close an account at any time if eligibility requirements are not met or cannot be confirmed.

3 Account Registration

Each player may hold only one account on the fe77 platform. Registering multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited.

• You must provide accurate, complete, and current information during registration.
• You are responsible for maintaining the confidentiality of your account password.
• You must notify fe77 immediately if you suspect unauthorised access to your account.
• You must not share your account credentials with any other person.
• Account names and registered details cannot be transferred to another person.

fe77 is not liable for any loss resulting from unauthorised access to your account where you have failed to keep your login credentials secure. If you forget your password, use the password reset function on the login page. Do not share your password with fe77 support staff — fe77 will never ask for your password.

4 Deposits

fe77 accepts deposits via bKash, Nagad, and Rocket. These are the only supported deposit methods. fe77 does not accept deposits via bank transfer, credit card, or any other method not listed here.

• The minimum deposit amount is ৳100.
• There is no maximum deposit limit for standard accounts, though fe77 may apply limits to specific accounts at its discretion.
• Deposits are credited to your fe77 account balance immediately upon confirmation from the payment provider.
• fe77 does not charge a fee on deposits. Your payment provider may apply their own transaction charges.
• You may only deposit funds from a payment account registered in your own name.

fe77 reserves the right to return a deposit and close an account if there is reason to believe the funds originate from fraudulent activity, money laundering, or any other illegal source. All deposits are subject to standard anti-money laundering checks.

5 Withdrawals

Withdrawals at fe77 are processed to bKash, Nagad, or Rocket — the same payment methods used for deposits. Withdrawals will only be sent to a payment account registered in the same name as your fe77 account.

• The minimum withdrawal amount is ৳200.
• Verified accounts typically receive withdrawals within minutes of the request being submitted.
• Unverified accounts may experience delays while identity verification is completed.
• fe77 does not charge a withdrawal fee. Payment provider charges may apply.
• fe77 may request additional verification documents before processing large withdrawals.
• Withdrawals cannot be processed if there is an active bonus with an incomplete wagering requirement attached to your account balance.

fe77 processes withdrawal requests in the order they are received. During periods of high volume, processing may take slightly longer than usual. If your withdrawal has not arrived within 2 hours of submission, contact fe77 support with your withdrawal reference number.

6 Bonuses and Promotions

fe77 offers bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published at the time the bonus is offered. By claiming a bonus, you agree to those specific terms in addition to these general Terms and Conditions.

• The welcome bonus is available to new players on their first deposit only.
• Each bonus has a stated wagering requirement that must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Wagering requirements apply to the bonus amount unless otherwise stated.
• Bonuses have an expiry period. Unclaimed or unused bonuses expire after the stated period.
• fe77 reserves the right to withdraw a bonus offer at any time before it is claimed.
• Only one bonus may be active on an account at any given time.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.

fe77 reserves the right to amend, suspend, or cancel any promotion at any time. Players will be notified of material changes to active promotions via the platform or by email.

7 Game Rules and Fair Play

All games on the fe77 platform use certified random number generator (RNG) technology. Game outcomes are determined independently of any player action beyond the rules of the game itself. RTP figures for all games are independently audited and published on the relevant game pages.

• Players must play in accordance with the rules of each individual game.
• In the event of a technical error during a game round, the round may be voided and stakes returned.
• fe77's decision on the outcome of any disputed game round is final.
• Winnings resulting from a clearly displayed error — such as an incorrect odds display or a software malfunction — are not valid and will not be paid.
• Players must not use any software, script, or tool that automates betting or interferes with the normal operation of any game.

fe77 maintains detailed logs of all game activity. These logs are used to resolve disputes and to detect irregular play patterns. Players who believe a game outcome was incorrect should contact fe77 support within 24 hours of the disputed round, providing the game name, date, time, and round ID where available.

8 Prohibited Conduct

The following actions are strictly prohibited on the fe77 platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of balances:

• Registering more than one account.
• Providing false or misleading information during registration or verification.
• Using another person's payment account to deposit or withdraw.
• Using automated software, bots, or scripts to interact with the platform or any game.
• Colluding with other players to gain an unfair advantage.
• Exploiting software bugs or errors to generate winnings.
• Depositing funds obtained through fraudulent, illegal, or unauthorised means.
• Attempting to launder money through the fe77 platform.
• Harassing, threatening, or abusing fe77 staff or other players.
• Attempting to access another player's account without authorisation.

fe77 cooperates fully with law enforcement authorities and will provide account information and transaction records when required by a valid legal request.

9 Account Suspension and Closure

fe77 reserves the right to suspend, restrict, or permanently close any player account at its discretion. Reasons for suspension or closure include but are not limited to:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity or age verification within a reasonable time.
• Suspected fraudulent activity or money laundering.
• Detection of multiple accounts belonging to the same person.
• Chargebacks or payment disputes initiated by the player.
• Player request for self-exclusion.

Where an account is closed due to a breach of these Terms, any balance remaining in the account — including both real money and bonus funds — may be forfeited. Where an account is closed at the player's own request and no breach has occurred, the remaining real money balance will be returned to the player's registered payment method after standard verification checks.

Players who wish to close their account voluntarily should contact fe77 support via live chat. Account closure requests are processed within 24 hours.

10 Responsible Gaming

fe77 is committed to promoting responsible gaming. We provide tools that help players stay in control of their gaming activity. These tools are available to every player from their account dashboard at no cost and with no waiting period.

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit.
• Session Time Limits: Set a reminder or hard limit on how long you play in a single session.
• Self-Exclusion: Lock your account for a defined period — from 24 hours to permanent exclusion.
• Reality Checks: Receive periodic notifications showing how long you have been playing and how much you have wagered.

If you feel that your gaming has become a problem, fe77 strongly encourages you to activate self-exclusion immediately and seek support. fe77 provides links to responsible gaming support resources on the Responsible Gaming page.

11 Privacy and Data

fe77 collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

• Personal data is used to operate your account, process payments, verify identity, and provide customer support.
• fe77 does not sell personal data to third parties for marketing purposes.
• fe77 may share data with payment processors, identity verification providers, and regulatory authorities where required.
• Players may request access to their personal data by contacting fe77 support.

For full details on how fe77 handles your data, including your rights and how to exercise them, please read the Privacy Policy.

12 Limitation of Liability

To the maximum extent permitted by applicable law, fe77's total liability to any player in connection with their use of the platform — whether in contract, tort, or otherwise — is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

• fe77 is not liable for any loss of profits, loss of data, or indirect or consequential losses arising from use of the platform.
• fe77 is not liable for service interruptions caused by factors outside its reasonable control, including internet outages, payment provider downtime, or force majeure events.
• fe77 is not liable for losses resulting from a player's failure to keep their account credentials secure.

Nothing in these Terms limits fe77's liability for fraud, death, or personal injury caused by fe77's negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

fe77 may update these Terms and Conditions at any time. When material changes are made, fe77 will notify players via a notice on the platform or by email to the address registered on the account. The updated Terms will be published on this page with a revised "Last Updated" date.

If you do not agree with the updated Terms, you must stop using the fe77 platform and contact support to close your account. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Terms.

fe77 recommends that players review these Terms periodically to stay informed of any updates. The current version of the Terms always supersedes any previous version.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the fe77 support team. Support is available 24 hours a day, 7 days a week.

• Live chat: available directly from the fe77 platform after login.
• Email: [email protected]

fe77 aims to respond to all support queries within 2 hours. Formal complaints will receive a written response within 5 business days. If you are not satisfied with the resolution of a complaint, you may escalate the matter through the dispute resolution process described in the FAQ.